What I do

I was a guest at the Colquhan Dinner in Glasgow's Trade House on Friday night. It was a great night and twice I was challenged on what do you actually do as Business Manager at SQA. In a way that only those at the sharp bit of the private sector ever do.

Here is a snapshot

• I lead a team of Qualification Managers and Officers and collectively we are responsible for the maintenance of half of Scotland's vocational portfolio of qualifications.
• In product terms this means we look after (maintain and create) Higher National Qualifications, Scottish Vocational Qualifications, Professional Development Awards, National Certificate Awards , National Progression Awards (SCQF 3-6)
• In customer terms we work with Schools , Colleges, Training Providers , Employers, Sector Skills Councils, Higher Education, Professional Bodies and other relevant partners in the public and private sectors.
• Some of the sectors we look after include - Computing , Finance, Accounting, Business Administration, Learning and Teaching, Assessment and Verification, Training , Customer Service, Call Centres, Telecoms, Social Sciences, Journalism, Languages, Social Care , Health Care , Law, Legal Studies, Enterprise, British Sign Language, English for Speakers of Other Languages ( this is a sample)
• Guiding principles - that awards are fit for purpose, to ensure that there are no barriers for learning and that there is appropriate recognition and progression routes available in all vocational sectors.
• In some specific sectors our qualifications effectively form the licence to practice.

It is a fantastic job with some pretty specific demands in all the sectors we work in and with. As we do all of the above we are always on look out for ways we can modernise our processes through roll on roll off online assessment, the introduction of e-portfolios, or creative ways we can use technology to widen the critical consultation processes that are involved in qualifications design. We also do a fair bit of work to source support materials from a range of partners to support our centres and their learners.